Operational Inefficiencies..!!

I am engaged one of the clients from healthcare industry.  I am seeing some IT decisions taken by virtue of their cash reserve and margins.  For example, my client has zeroed-in with a 3rd Party Logistics vendor which is said to be providing a comprehensive solution including IT.  There are 2 points which made me think that their decision is based on their richness and not on logic:
  1. Their existing ERP solution is very much capable of providing the functionalities (off-the-shelf) what they need.  But their IT dept did not explore this.
  2. When I asked one of the Key decision maker in IT if anyone checked the IT capabilities of new 3PPL vendor, he/she replied "No, but we have taken their words on the face value".
Sometimes, excess cash and margins drive the organizations to accommodate operational inefficiencies. What Say?

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